Frequently Asked Questions
Everything you need to know about our handcrafted anklets and jewelry supplies.
What materials are used in your anklets?
We use high-quality materials including sterling silver, 14k gold plating, stainless steel, and lead-free alloy charms to ensure durability and style.
Can I customize the length of my anklet?
Yes, most of our designs come with a 2-inch extender chain. If you require a specific custom length, please include a note with your order at checkout.
How long does shipping take?
Orders are processed within 1-2 business days. Standard shipping typically takes 3-5 business days domestically, while international shipping can take 7-14 business days.
Are your jewelry pieces waterproof?
While our stainless steel and gold-filled items are water-resistant, we recommend removing your jewelry before swimming or showering to maintain its original luster and prevent tarnishing.
What is your return policy?
We offer a 30-day return policy for unused items in their original packaging. Please note that custom-made pieces and earrings are final sale for hygiene reasons.
Do you offer wholesale pricing for jewelry makers?
Yes, we provide bulk discounts for jewelry designers and boutique owners. Please contact our support team with your business details to receive a wholesale quote.